Purchasing the software is only the beginning of a long and beneficial relationship. And we make it our priority to understand your explicit requirements and ensure our commitments are delivered on- time and on- budget.

Unlike many competitors, we do not outsource service. We provide full service support directly to our customers, so you don’t have to wait days for a response.

Our implementation process has proven results. We have detailed an efficient step-by-step “Go Live” process, which ensures that you are ready and well prepared for each phase of implementation. Our implementation specialists understand the business of flexible packaging and its manufacturing processes. With this knowledge, we ensure that the implementation phases are a success.

Financial programs

Our Financial Services Division gives customers the option of financing their enterprise software in-house with competitive terms and conditions and without a lengthy credit verification process.

Maintenance programs

Our success is built on yours. That’s why we back our TORI-FLEX software with a PlastiSoft service agreement that includes all updates and upgrades — and unlimited service calls 24/7. We are there for you before, during and after implementation!

Because our TORI-FLEX system has already been tailored for the flexible packaging sector, and therefore is not a customized program built from scratch for each client, our trained Technical Services team can deliver a comprehensive and competitively priced service program.

Our consulting group will work with you to provide any additional specialized services for report writing customizations and re-training.

For more information about our service programs, please contact us at 1-877-ASK-TORI. Or email us support@PlastiSoft.com

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